Delivery, installation & returns

Configured online, delivered throughout France

Two ways to receive your furniture: delivered flat-pack to your door anywhere in France, or delivered and installed by our team in Auvergne-Rhône-Alpes.

Preparing and packing Casavoilà furniture at the Saint-Savin (Isère) workshop

The essentials

Receiving your furniture

Delivery in France

Furniture configured to the millimetre, shipped flat-pack throughout mainland France by carrier.
Fees shown before payment.

Delivered & installed

In Auvergne-Rhône-Alpes, our team delivers and installs your furniture at home. Outside the region: installation on request.

Lead times

Manufactured within 2 weeks at the Saint-Savin (Isère) workshop, then dispatch or installation. You're kept informed at every step.

Transparency

Fees & terms

  • Flat-pack delivery throughout mainland France, by carrier.
  • Shipping fees calculated by volume, shown before payment.
  • Reinforced packaging + order tracking up to delivery.
  • Delivered & installed by our team in Auvergne-Rhône-Alpes; outside the region, installation on request.
  • Europe & international : on request, please contact us.

Returns & withdrawal

Standard flat-pack furniture qualifies for the 14-day right of withdrawal from receipt (article L221-18 of the French Consumer Code).

Fully personalised (custom-made) furniture is, in accordance with article L221-28, excluded from the right of withdrawal as it is made specifically to your specifications. We therefore take particular care over the 3D approval before manufacturing begins.

Detailed conditions in our T&Cs.

Made to measure, made simple

No dimension fits? Even better.

Every piece is configured to the millimetre — width, height, depth, columns, doors. The price follows, live.