Delivery, installation & returns

Configured online, delivered throughout France

Two ways to receive your furniture: delivered flat-pack to your door anywhere in France, or delivered and installed by our team in Auvergne-Rhône-Alpes.

Panels ready for machining in front of the edgebander, at the Casavoilà workshop in Saint-Savin (Isère)

The essentials

Receiving your furniture

Delivery in France

Furniture configured to the millimetre, shipped flat-pack throughout mainland France by carrier — provided it comes apart.
Fees shown before payment.

Delivered & installed

In Auvergne-Rhône-Alpes, our team delivers and installs your furniture at home. Outside the region: installation on request.

Lead times

Your furniture is made within 4 working days at the Saint-Savin (Isère) workshop, then handed to the carrier or loaded for fitting. You are delivered within two weeks at the latest — fitting included when our own team comes out, on a date agreed with you. Manufacturing sits inside that window, it is not added to it. You're kept informed at every step.

Transparency

Fees & terms

  • ✓Flat-pack delivery throughout mainland France, by carrier, for every piece that comes apart.
  • ✓Fitted or fully assembled pieces : kitchens, islands, bathroom units, under-slope units and signature pieces assembled in the workshop do not come apart: our own team brings and installs them, within Auvergne-Rhône-Alpes. Elsewhere in France, write to us: we quote the transport case by case, before anything is built.
  • ✓Shipping fees calculated by volume, shown before payment.
  • ✓Reinforced packaging + order tracking up to delivery.
  • ✓Delivered & installed by our team in Auvergne-Rhône-Alpes; outside the region, installation on request.
  • ✓Europe & international : on request, please contact us.

Returns & withdrawal

The Stockroom pieces, already made and sold as they are, are the only items that qualify for the 14-day right of withdrawal from receipt (article L221-18 of the French Consumer Code).

Furniture ordered through the configurator, flat-pack or assembled, is, in accordance with article L221-28, excluded from the right of withdrawal as it is made to your measurements. A mistake on our part remains covered by the legal guarantee of conformity: a damaged or non-conforming part is taken back or replaced. We also take particular care over the 3D approval before manufacturing begins.

Detailed conditions in our T&Cs.

Made to measure, made simple

No dimension fits? Even better.

Every piece is configured to the millimetre — width, height, depth, columns, doors. The price follows, live.